MNsure Assistance
Our Partners
Partnering with MNsure to Connect You to Health Coverage
At Roadway, we believe that access to healthcare is essential for stability and well-being. That’s why we partner with MNsure—Minnesota’s health insurance marketplace—to help individuals and families find the right coverage for their needs.
Whether you’re looking for Medical Assistance (MA), MinnesotaCare, or a qualified health plan, Roadway is here to guide you through the process with the help of one of our MNsure Navigators.
How We Help
Our partnership with MNsure means you have support at every step when it comes to health coverage.
You will work one-on-one with a Roadway MNsure Navigator who will assist with:
- Enrollment Support
- Creating a MNsure account
- Completing applications for MA, MinnesotaCare, or private insurance
- Updating your information or renewing your coverage
- Eligibility Assistance
- Checking eligibility for Medical Assistance (MA) or MinnesotaCare
- Understanding income guidelines and qualifying life events
- Verifying documentation requirements
- Plan Selection
- Comparing qualified health plans
- Finding low-cost or no-cost options based on your income
- Explaining coverage options, including dental and vision
- Ongoing Support
- Making changes to your plan when your situation changes
- Assistance with renewals and open enrollment periods
- Troubleshooting issues with MNsure accounts or coverage
Why Work with a Roadway MNsure Navigator?
Personalized Support
Our trained Navigators guide you step-by-step.
Expert Knowledge
We help you understand your options and complete the application correctly.
Ongoing Help
We’re here not just for enrollment but for renewals, updates, and troubleshooting.
Culturally Competent
Our Navigators provide support that respects your cultural and language needs
Who Can Get Coverage?
You may qualify for Medical Assistance (MA), MinnesotaCare, or other health plans if you are:
- Low-income individuals and families
- People with disabilities
- Pregnant women
- Children and teens
- Adults without dependent children
- Undocumented or mixed-status families (with certain restrictions)
Our MNsure Navigators will help determine the best option based on your income, family size, and individual circumstances.
Success Story
The Roadway Navigator made it easy and found me a plan that covered my family’s needs.”
Follow-Up & Support Commitment
At Roadway, our support doesn’t end when you sign up for coverage. We are committed to:
- Ongoing Assistance: Helping you navigate renewals and plan changes
- Billing and Account Support: Troubleshooting issues with coverage or MNsure accounts
- Resource Updates: Keeping you informed about open enrollment periods and plan updates
- Continued Guidance: Being your point of contact if you experience any coverage challenges
You can count on Roadway to be there whenever you need help with your health insurance.
Upcoming Enrollment Events
e offer in-person support at local events throughout the community.
- May 12 – MNsure Enrollment Fair (Minneapolis)
- May 20 – Health Coverage Drop-In Clinic (St. Paul)
- June 5 – Community Health and Resource Fair (Brooklyn Park)
Connect with a MNsure Navigator to get help on-site!
Frequently Asked Questions (FAQs)
Nsure is Minnesota’s health insurance marketplace where you can apply for Medical Assistance, MinnesotaCare, or private insurance plans.
It depends on your income and household size. Many people qualify for low-cost or no-cost plans through MA or MinnesotaCare.
You can apply for MA or MinnesotaCare anytime. For private plans, you may qualify for a Special Enrollment Period if you’ve had a life change (like losing a job or having a baby).
Typically, you’ll need:
- Proof of income (pay stubs or tax returns)
- Social Security numbers for applicants
- Immigration documents, if applicable
- ID or driver’s license
Our MNsure Navigators can help troubleshoot issues with your account or coverage. Contact us to get started.
Next Steps to Get Covered
- Step 1: Fill out the MNsure Assistance Request Form
- Step 2: A Roadway MNsure Navigator will contact you within 2-3 business days
- Step 3: You’ll work together to complete your application and explore coverage options
- Step 4: Enroll in the plan that best fits your needs and budget